CONFLICT MANAGEMENT SKILLS FOR WOMEN

CONFLICT MANAGEMENT SKILLS FOR WOMEN

In this training, we´ll learn how to handle every difficult situation with poise and confidence. Discover how to keep unmanaged conflicts, disagreements and out-of-control emotions from harming your important working and personal relationships. You’ll learn : How to stick to your guns and not back down on important issues, How not to allow unresolved anger and resentment damage an important relationship, Ways to banish anger and frustration when dealing with difficult people, How to stop people from taking advantage of you.  

Outline :

1.      Conflict management strategies that work

2.      Getting a grip on your own anger and emotions

3.      How to respond to others´ anger

4.      Conflict communication skills

5.      How to take care of yourself

Peserta :

Women Professionals :  Manager, Supervisor, Staff